Collect Linear Feature Requests From Reddit, Hacker News, X and Bluesky

Most Linear feature requests arrive through a support inbox, a sales call or a customer Slack channel. The ones that never get filed sit in public: a Reddit thread asking for a tool that does what yours almost does, a Hacker News comment about the thing a competitor still can't do. RedReplier watches Reddit, Hacker News, X, Bluesky and Facebook for your keywords, scores every match from 0 to 100 against your product description, and with its Linear integration files the best matches as issues in the Linear team you pick.

RedReplier is listed in Linear's integration directory under Customer Experience. We build RedReplier, and every button name below matches the Linear card on the Alerts page.

The short version: turn on Mention alerts in RedReplier, open Alerts, click Connect on the Linear card, approve access in Linear and pick a team. From the next digest on, the best new mentions, up to 5 per digest, show up in that team as issues with a link, the source, the keyword and the score.

What does the RedReplier Linear integration do?

The RedReplier Linear integration turns mention alerts into Linear issues. Each time RedReplier sends a digest, it creates one issue for each of the digest's best mentions, up to 5, in the one Linear team you connected.

A digest is RedReplier's alert: the strongest new mentions of your keywords since the last one went out. Linear is one of five places it can go, next to email, Slack, Telegram and Notion, and a digest goes to every channel you turn on. The Linear channel changes the format. Instead of a message someone reads and forgets, every mention becomes a piece of work your team can assign, comment on and close.

RedReplier only creates issues. It sets the team, the title and the description, and leaves the assignee, labels, priority and project to your team. It never edits or closes an issue it filed. The full reference is the Linear integration docs page.

Why track public feature requests in Linear?

Public feature requests belong in Linear because Linear is where your team already decides what to build. A request that lives in a Slack digest is read once. A request that lives in Linear can be linked to the issue that fixes it, counted and brought to planning.

Public threads are a different kind of feedback from your support queue. Your customers tell support what is broken. Strangers on Reddit tell each other what they wish existed, which tool they gave up on and why. Our post on customer pain points explains why the exact wording of those threads matters more than any summary of them.

RedReplier scores each mention against your product description, so the posts that reach Linear are the ones about problems your product works on. "Any tool that tracks Reddit threads about our competitors?" scores high for a social listening product. "Which pizza place is open late" does not, even if a keyword matched.

What do you need before connecting Linear?

You need a RedReplier workspace with at least one active keyword, Mention alerts turned on, the Admin or Editor role in that workspace, and a Linear account in the Linear workspace that should receive the issues.

• Mention alerts on. Alerts are off by default, and no digest goes out to any channel while they are off. Turn them on in Alerts.
• Admin or Editor in RedReplier. Other roles see the Linear card but can't connect or change it.
• Any Linear member. You don't need to be a Linear admin to approve the connection.

The Frequency setting in Alerts decides how often a digest goes out. Faster frequencies depend on your plan, and slower ones are on every plan.

How do you connect Linear to RedReplier?

You connect Linear to RedReplier from the Linear card on the Alerts page, through Linear's own approval screen, in four steps.

1. In RedReplier, open Alerts.
2. Under Where to send alerts, find the Linear card and click Connect.
3. In Linear, choose the workspace and approve access. RedReplier asks to read your workspace, so it can list your teams, and to create issues.
4. Back in RedReplier, the Pick a Linear team window opens. Choose the team and click Save team.

The card now reads "Creating issues in" followed by your team and Linear workspace. Each RedReplier workspace connects to one Linear team. Click Send test to have RedReplier create a test issue in that team, then delete it in Linear once you have seen it.

What does a RedReplier issue in Linear contain?

A RedReplier issue in Linear uses the mention's title as the issue title and lists six things in the description: a link to the mention, the source, the keyword that matched, the relevance score, the time RedReplier found it, and a link back to RedReplier.

The issue text is in the language of the member who connected Linear, so a member who uses RedReplier in German gets German field names.

Which mentions become Linear issues?

A mention becomes a Linear issue when it scores 60 or more, arrived since the previous digest, and ranks among the 5 highest scores of that digest window. Mentions you rejected in RedReplier are left out.

The cap is per digest, not per day. If 12 mentions qualify in one window, Linear gets the top 5 and the other 7 stay in RedReplier, where you can still read and approve them. On a faster frequency the window is shorter, so more of the strong mentions make it into Linear over a week.

RedReplier also refuses to file the same mention twice in the same team within 30 days, even when a delivery is retried. Connecting Linear does not dump your backlog of old mentions into the team either, because a digest only covers its own window.

Which keywords catch feature requests instead of noise?

The keywords that catch feature requests describe the problem or the missing capability, not just your brand. A brand keyword finds people already talking about you. A problem phrase finds people who want what you might build next.

Good starting points for a feature request keyword list:

• Competitor plus a gap, such as "Notion alternative with offline mode". Threads about what a competitor lacks are feature requests with a ready-made spec.
• "Any tool that" phrasing in your category, such as "tool to find customer conversations". These are the posts in the screenshots above.
• Workarounds, such as "spreadsheet every week" or "copy paste into". Someone describing a workaround is describing a missing feature.
• Your product name, for direct requests and complaints from people who already use it.

Single words like "CRM" or "marketing" match too much. The add keywords guide covers how specific a phrase should be, and our post on voice of the customer covers what to do with the patterns once they pile up.

How should your team triage RedReplier issues in Linear?

Your team should triage RedReplier issues like any other incoming request: read the post, decide whether it is a feature request, a lead or neither, then label, merge or close it. RedReplier files mentions, and a person decides what they are.

A routine that works for a small team:

1. Pick a dedicated team or a triage-friendly one. A "Growth" or "Feedback" team keeps public mentions out of the engineering backlog until someone has read them.
2. Label what you keep. A public-request label lets you count how often a request comes up across threads.
3. Merge repeats into one issue. Five threads asking for the same export are one feature request with five links, and that count is what wins a planning argument.
4. Hand leads to whoever replies. Some issues are a buyer asking for a recommendation, not a request. The last link in each issue opens your RedReplier dashboard, where the mention waits with a drafted reply.

Reply carefully when you answer the thread itself. Most subreddits remove posts that read like ads, and the Reddit self-promotion rule post covers how far a reply can go.

How do you change the team or disconnect Linear?

You change the team with Change team on the Linear card and disconnect with Disconnect. Issues RedReplier already created stay in Linear either way.

• Change team. Pick another team and click Save team. The next digest goes to the new team.
• Disconnect. RedReplier revokes its access in Linear and stops sending issues. Email and your other channels keep working.
• Reconnect needed. The card says this when RedReplier can no longer create issues, usually because someone removed the app in Linear or the connecting account lost access to the team. Click Reconnect and approve again. Reconnecting the same Linear workspace keeps the team you picked.
• Empty team list. The Linear account that approved the connection is not in any team. Ask a Linear admin to add it, or reconnect with another account.

If no issues arrive, check that Mention alerts is on, that your keywords are active, and what the Frequency is. A digest only goes out when its window has new mentions.

When should you use Zapier, n8n or Notion instead?

Use the built-in Linear integration when one team should get the best mentions as plain issues. Reach for something else when you need different routing, fields or storage.

• Labels, assignees or several teams. Zapier and n8n both have Linear steps that set more fields than RedReplier does. Start a Zap from RedReplier's New Mention trigger with the Zapier Reddit guide, or a workflow from the RedReplier Trigger with the n8n Reddit guide, and filter by keyword or score before the Linear step.
• Every mention, not the top 5. Those same triggers fire on each new mention above the score you set, without the digest cap.
• A searchable log instead of tickets. The Notion channel adds each new mention as a row in a Notion database, which suits a research log better than a backlog.
• A message, not a task. Slack, Telegram and email get the digest as one message. The Reddit alerts page shows all five channels.

Frequently Asked Questions

Does RedReplier create Linear issues or Linear customer requests?

RedReplier creates regular Linear issues, one per mention, in the team you picked. It does not attach customer requests to existing issues. Your team can label the issue, merge it into one that already tracks the request, or link it wherever your process counts requests.

How many Linear issues does RedReplier create per digest?

RedReplier creates up to 5 Linear issues per digest, one for each of the highest-scoring new mentions in that window. Mentions past the fifth stay in RedReplier. A faster digest frequency means shorter windows, so more strong mentions reach Linear over a week.

Do you need to be a Linear admin to connect RedReplier?

Any Linear member can approve the RedReplier connection, and no Linear admin is needed. In RedReplier you need the Admin or Editor role. The Linear account you approve with must be a member of the team that should receive the issues.

Can RedReplier send mentions to more than one Linear team?

One RedReplier workspace connects to one Linear team. To split mentions across teams by keyword or source, use Zapier or n8n with RedReplier's mention trigger and a Linear step per team.

Will RedReplier file the same Reddit thread twice?

RedReplier skips any mention it already filed in the same Linear team in the last 30 days, even when a delivery is retried. Changing to another team starts a fresh record for that team.

What permissions does RedReplier ask for in Linear?

RedReplier asks Linear for read access, so it can list your teams, and for permission to create issues. It does not edit, assign or close existing issues. Disconnecting revokes the access in Linear.

Which sources can end up as Linear issues?

Mentions from Reddit posts and comments, Hacker News, X, Bluesky and Facebook can all become Linear issues. Facebook monitoring depends on your RedReplier plan. The issue's Source field shows the subreddit, such as r/SaaS, or the site the mention came from.

What happens to Linear issues when you disconnect RedReplier?

Issues RedReplier already created stay in Linear when you disconnect. RedReplier revokes its access and stops filing new ones, and email, Slack, Telegram and Notion alerts keep working.

Why are no RedReplier issues showing up in Linear?

No issues show up when Mention alerts is off, when no keyword is active, or when no new mention scored 60 or more in the digest window. Check all three in Alerts and Keywords, then click Send test on the Linear card to confirm the connection works.

What language are RedReplier's Linear issues written in?

RedReplier writes the issue text in the language of the member who connected Linear. The post's own title stays in the language it was written in, since RedReplier copies it as is.